Keep your technology vendors organized and connected with your business.
At least five different technology vendors connect to your business. From Brother printers located throughout the office to Adobe software loaded on each computer. Tracking each device, their warranty status, service plans, and how to reach a vendor about them is difficult and time-consuming.
At Coleman Information Technology Group, we handle all of this for you. Utilizing or creating relationships with each vendor allows us to keep your office connected with the hardware and software you use.
Focus on your business while we focus on your technology vendors.
Vendor calls can take hours and escalating issues can take days. Your time is valuable and should be spent managing your business. Let us communicate issues with your vendors so you can focus on work.
Our long-standing relationships with numerous vendors’ decease escalation time and allows for two knowledgeable technicians (ours and the vendors) to reach a solution quickly and easily on your behalf.
Forget about exhausting phone wait-times and frustrating technical knowledge barriers between yourself and a vendor. We’ve got you covered.
IT vendor management that not only tracks your concerns but solves them.
Small inconveniences can be the symptoms of a bigger issue. At Coleman Information Technology Group we spot trends in our support system and act on them.
We strive to create permanent solutions for your business no matter if that means speaking with the development team of software you use or negotiating an infrastructure change with an Internet Service Provider (ISP). Your company deserves a technology group dedicated to solutions.
Years of working in information technology have provided us with a wealth of networks. Learn about some of the vendors we work with in our hardware & software support
section. If you do not see a vendor that you work with, contact us at 925-299-9500 or at firstname.lastname@example.org
for a full list of our networks.